Miracle Hands Pty Ltd Logo

NDIS Support Coordination in Melbourne and Sydney

The National Disability Insurance Scheme (NDIS) provides essential support for people with disabilities, enabling them to live with greater independence. However, navigating the NDIS can be complex and overwhelming, especially for those unfamiliar with the process. Finding the right service providers and understanding how to effectively use the NDIS plan can be challenging.

This is where NDIS Support Coordination comes in. Support coordinators help participants best use their NDIS plans, ensuring they access the right services and supports. At Miracle Hands, we provide professional support coordination services across Melbourne, Sydney, and Victoria. Our experienced coordinators work closely with participants to help them understand their plans, connect with suitable NDIS providers, and develop the skills needed to coordinate their support effectively.

If you need reliable support to manage your NDIS plan, Miracle Hands is here to assist. Our team is dedicated to helping you achieve your goals and live more independently.

NDIS Support Coordinator Assisting A Client

Types of Support Coordination

An NDIS participant can receive three levels of support based on their plan. They are:

  • Level 1 – Support Connection

    This level is primarily focused on helping participants connect with services and resources. It focuses on building the participant’s ability to access the services they need. A support coordinator will guide individuals in understanding their rights and responsibilities within the NDIS system.

  • Level 2 – Support Coordination

    This level of support goes a step further by helping participants develop skills to manage their support. The support coordinator under NDIS helps participants understand their plan and can use it to achieve their goals. This includes coordinating various services, managing service agreements, and ensuring that participants maintain relationships with their providers. With this level of support, individuals can live more independently and be actively included in their community.

  • Level 3 – Specialist Support Coordination

    It is recommended for participants with more complex needs. Here, the individual with limited physical or cognitive ability receives a higher level of support to address their daily challenges effectively. The specialist coordinator works with the participant, their family, and other support networks to create a service plan that addresses their unique circumstances.

NDIS Specialist Support Coordination in VIC and NSW

Under NDIS Level 3 support coordination, the coordinators provide tailored support to ensure individuals with complex needs can access the services they require.  Some of their key responsibilities include:

  • Addressing Complex Barriers

    One of the primary responsibilities of a specialist support coordinator is to address complex barriers that may hinder a participant’s ability to access necessary support. They work closely with participants, their families, and carers to identify what challenges exist. The coordinator then develops strategies to ensure that participants can maintain their support.

  • Designing a Service Plan

    NDIS support coordinators are also responsible for designing a service plan tailored to the participant’s specific needs. This plan outlines how various supports will work together to help the individual achieve their goals.

  • Ongoing Support and Implementation

    After designing the service plan, they assist in implementing it. The support coordinator guides participants and their families through the process so that everyone understands their roles and responsibilities. They are available to address any new challenges that may arise and make adjustments to the service plan as needed.

  • Advocacy and Guidance

    While NDIS support workers do not act as independent advocates, they can help participants understand when they might need advocacy services. They guide individuals in navigating the NDIS system and can connect them with organisations that provide advocacy support. This ensures that participants have a voice in their care and that their needs are met.

How Can Support Coordinators Help You?

Here are some ways support coordinators can assist you:

  • Understanding Your NDIS Plan

    Support coordinators help you get the complete picture of your NDIS plan. They ensure you understand the funding and supports available and know how to access them.

  • Connecting with Services

    It focuses on linking the participant to specific NDIS service providers, community resources, and other necessary supports. Support coordinators also help set up service agreements, acting as liaisons between the participants and providers.

  • Coordinating Supports

    A key responsibility of support coordinators is to plan and coordinate your support. They help you create a support plan that outlines how services will be delivered. This includes scheduling appointments and ensuring that all providers work together effectively.

  • Building Independence

    Support coordinators help participants become more independent. They teach skills for managing support, explain rights and responsibilities, and encourage self-advocacy. This builds participants’ confidence in managing their own NDIS plan.

  • Monitoring Progress

    Regular progress checks are part of their role. They review how supports are meeting the participant’s goals, suggest changes if needed, and help prepare for plan reviews. This ensures the NDIS plan continues to meet the participant’s needs.

  • Crisis Management

    When issues arise, NDIS coordinators step in to help. They assist with crises, find solutions to problems, and coordinate emergency support if needed. This helps participants navigate challenges and maintain their support.

  • Reporting and Documentation

    Support coordinators keep detailed records. They write progress reports, document service usage, and track funding. This documentation is crucial for demonstrating support effectiveness and planning for the future.

Why Choose Miracle Hands for NDIS Support Coordination?

At Miracle Hands, we are committed to providing the highest quality NDIS support coordination services in Melbourne, Sydney, and across Victoria. We are one of the most reliable support providers with NDIS registration. Here are some reasons why you can trust us:

  • Experience Support Team

    Our professionals have extensive experience in the NDIS sector. They know the NDIS system well and can assist you in receiving necessary support.

  • Personalised Approach

    We understand that every participant is unique, with individual needs and goals. That’s why our team takes a personalised approach, customising our services to fit your requirements.

  • Holistic Support

    Our support coordination extends beyond just connecting you with services. We provide holistic support for goal setting, capacity building, crisis management, etc.

  • Advocacy and Empowerment

    Miracle Hands prioritises advocacy for their clients. They ensure that your voice is heard and that your rights are respected within the NDIS framework. The team empowers you to take control of your support and make informed decisions about your care.

One of the most trusted NDIS providers for services and support, we respect diverse backgrounds and provide culturally appropriate support. For more information, call us on 1800 595 184 or email us at [email protected]. Our team will promptly answer your queries.

FAQs About NDIS Support Coordination

A support coordinator can assist you with finding and managing support. However, plan managers manage NDIS funding and payments.

You may need a Support Coordinator if you require assistance understanding your NDIS plan, connecting with services, building skills, or managing complex situations.

Using a Support Coordinator can help you navigate the NDIS system, connect with appropriate services, build your capacity to manage support, and achieve your goals. They can also assist with problem-solving, crisis management, and advocacy as well.

You can access Support Coordination if it is deemed ‘reasonable and necessary’ by the NDIS and included in your plan. The level of support coordination will depend on your individual needs and circumstances.

Looking For Short-term Accommodation Including Respite?

HELPING YOU APPLY FOR AN NDIS PLAN

If you don’t have your NDIS plan yet, we can help you apply and get ready for your planning meeting.
Call 1800 595 184 to get a quote today!

    Miracle Hands Pty Ltd Logo
    Miracle Hands Pty Ltd Gallery